FAQs

English Faqs

Cloudtcm.com warrants the C.M.A.S. against defects in materials and workmanship for a period of one (1) year from the date of original purchase or delivered. If a defect of meridian detecting device arises and a valid claim is received by Cloudtcm.com within the Warranty Period, at its option, We will (1) repair the meridian detective device at no charge, using new or refurbished replacement parts. Consumables such as detecting probe, Y-Style wire, ground pole, etc can not be warranted after 14 days after your purchased if it is damage by your daily usage.
Normally, your C.M.A.S. Device would be shipped directly from Taiwan. It will take at least 5-7 days for the international shipping. Please wait patiently for the shipment and feel free to contact us anytime via e-mail.
C.M.A.S. is produced based on Ryodoraku theory which has been widely used since 1951. This device is designed for academic research purpose. Diagnosis of meridian status should be performed by health care professional. Although C.M.A.S. measures examinee's meridian status non-invasively with low current, user should not take examine if he/ she has any safety or health related concern, especially for those who are pregnant and/or has pacemaker implanted, or infant, etc. Using of C.M.A.S. device is solely at user's own risk and Cloudtcm.com is not responsible and liable for any cost incurred by the diagnosis or suggestion made by the software.
Internet connection is not needed during the measurement of meridian. You will only need to have Internet connection if you need to sync your database between different computers.
The examinee's meridian energy data is collected non-invasively because the maximum electric current that C.M.A.S. generates after calibration is 200 μA (1μA = 10-6A), which is much lower than that a human can feel. Not to mention that the current goes through a normal person's body is usually less than 100 μA. The examinee should feel nothing during the examination. However, if there is any safety concern about this device, stop using it immediately.

Minimum Computer Requirements:

The following are the minimum computer software and hardware requirements for CMAS. Please make sure your computer meets the requirement before installation. 

Hardware Requirements: 

Computer: IBM PC or compatible CPU: Intel Pentium-266 (or AMD K6 266) or above

Memory: 64MB RAM or more

Hard Drive: at least 40MB of free hard disk space

Monitor: color monitor with at least 1024*748 resolution

Comuncation Port: USB port 

Input: a mouse, a keyboard

Computer Software Requirements: 

Operating System: Microsoft Windows XP/Windows 7/Windows 10 or later versions

Internet Explorer: version 8.0 or later  

Peripheral: 

Printer: any printer that supports the Windows Operation

For Mac user:

You will need to run Microsoft Windows system in virtual machine, VMware fusion is recommended.